Just receiving an improvement suggestion or idea is not good enough. You need a process that maximises Contribution, that Classifies ideas, that Routes them. You need automation that minimises or eliminates idea management overhead. A process that also educates participants in the principles of Lean Six Sigma and Continuous Improvement.
Small is beautiful:
"From all ideas implemented, we had 73 that saved us between 15 mins and 3 hours a week, amounting to £200,000 ($287,100) of the total cash saved – so small ideas are definitely worth finding."
Ideas per 100 employees:
18 to 58 is the range in our experience. This will vary by Division or Department and it is important to measure it. Never again ignore nor neglect a suggestion – big or small. From the CEO or the Cleaner – all are valid.
Non-value adding processes:
“Outcomes of us using OrganizedFeedback in removing non-value adding activity from our day to day work. By re-balancing about 35 peoples' work processes, we made a saving of £875,000 ($1,255,988) per year.”
Mid-sized client over 8 months:
Ideas submitted: 1027; major ideas implemented:129; ideas currently being evaluated: 219. In addition, many “departmental” ideas immediately implemented. These are ideas that - once suggested -seemed obvious!
A proven process: Contribution, Discussion, Evaluation, Implementation, Review.
1. Describe and Share.
In regular feedback sessions you share your challenge or opportunity within your organisation (or with a public audience).
2. Incubate and Prioritise.
Everyone is alerted and will respond with ideas, experiences, votes and comments. Transparent, fast, genuine, inclusive.
3. Organize and Act.
Ideas are automatically collated, reports generated, ready for evaluation then transformed into action.
One of the major reasons we chose OrganizedFeedback was the ease of use of the system. As an Idea contributor you need no training at all to find your way around and input your own ideas. As an administrator, I was surprised at how simple it is to customise and create challenges and communities. Help is available if you need it but it was so easy I hardly referred to the guidance. It is so refreshing to find a system that doesn’t require you to attend training sessions or work your way through a complicated user manual!
Government client (UK)
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