Embedded Continuous Improvement
Ideas, experiences and insights are in one place, enabling participants to generate, share and prioritize feedback in a trusted community. It’s an “end-to-end” idea management system that makes it is much easier to continuously improve products, process, policy and governance.
Why does it work so well?
It combines people’s natural preference to share and their desire to make things better with a compelling process which encourages and recognises effort. Simplicity, clear purpose and timely communication all combine, making it easy to make a contribution and be part of the process. It recognises that the individual person at work knows better than anyone else what makes him or her more productive (even in routine work the only true expert is the person who does the job).
What are the benefits to managers?
It makes Managers better and more creative by giving them a simple way to:
- Encourage their team to think about improvement and change.
- Create regular "Challenges" for employees/teams to solve issues.
- Promote team collaboration and employee engagement.
- Educate about the process of innovation, from conception of an idea or initiative, through its incubation, evolution and evaluation, and final presentation.
What are the benefits to employees?
They know that management values their contribution and experience.
- They can participate at the level they feel most comfortable with - suggesting Ideas, or making comments, or voting or just reading.
- They feel part of the process and this gives them a stake in the outcome.
- Recognition of effort and initiatives aids performance.
What are the benefits to a company?
- Dramatically increases capacity for innovation and continuous improvement.
- Leverages the knowledge in a company leading to increase competitive advantage.
- Removes obstacles to innovation, for example, ideas being developed in silos.
- Illustrates that they are a Learning Organisation, modern in outlook.
- Motivates engagement, makes employees feel they can be influential.
- Increases employee engagement and peer-to-peer learning.
- Reduces churn through increasing workplace satisfaction and involvement.
- Reduces time spent in brainstorming sessions and innovation meetings.
How can Innovation be made sustainable?
Regular management-led conversations and scrutiny of these eight sources of opportunity will drive innovation. The
imperative is to reach out to look, to ask, to listen.
- Your organization’s own unexpected successes and failures
- Also those of the competition.
- Incongruities, especially those in a process, such as production, distribution, or incongruities in customer behaviour.
- Process needs.
- Changes in industry and market structures.
- Changes in demographics.
- Changes in meaning and perception.
- New knowledge.